Saturday, August 8, 2020

MoMo service not shutting down – MTN

MTN Ghana has clarified fears over a possible shut down of the Momo service.

The fears were sparked after a social media user wondered what will happen to customers money in their wallets on their phones should the South African company shut down in the wake of the xenophobic insurgency.

Below are details of the statement by MTN

MTN MoMo remains committed to serving Ghanaians

MTN Ghana has noted with grave concern a message being shared on social media asking about what clients will do in the event of a shutdown of the MTN MoMo Service.

MTN Ghana wishes to state categorically that;

1. It has no intention whatsoever to shut down its services and as a matter of fact, is incapable of doing so as per its regulatory and contractual agreements.

2. MTN MoMo is not a centralised service being operated of the MTN Group level.

3. Customers’ funds are safely lodged with our 18 partner banks in Ghana.

4. MTN MoMo has operated in Ghana for the past 10 years and the track record of its growth and commitment to the Ghanaian market is evident.

Further to these, MTN Ghana would like to state that, through the pioneering of MTN MoMo it has contributed significantly to driving the cash-lite economy agenda and as such remains committed to the over 100,000 Ghanaians it indirectly employs through an ecosystem of merchants and agents.

MTN Mobile Money Service is the first mobile money service to have been launched in Ghana and the first to have received the ISO/IEC 27001:2013 certification.

MTN Ghana has demonstrated its committed to the people of Ghana. Having successfully listed on the Ghana Stock Exchange as a Public Company in 2018,

Source: Ghana/