The Electricity Company of Ghana (ECG) says it cannot confirm or deny whether its prepaid system was hacked or not.

“All I can say is that is left to the necessary investigations for us to do the right thing and to make sure that the right things are established for the good people of Ghana,” the Managing Director, Samuel Dubik Mahama told a press conference in Accra.

Former Minister for Power, Dr. Kwabena Donkor says he will not be surprised if the Electricity Company of Ghana (ECG) paid a ransom for the restoration of its hacked system.

Speaking on the Morning Starr with Francis Abban Monday, the former Power Minister advised the government to have a vigorous Information Technology (IT) system that can curb losses in the system and resist cybercrime.

“I wouldn’t say that we were made to pay a ransom but I don’t rule that out. It is a global trend and so you can’t rule that out. Banks elsewhere have had their IT system hijacked and they’ve been forced to pay ransom in other jurisdictions. Nothing makes us exceptional,” the lawmaker added.

ECG was hit by a technical challenge affecting smooth service provision to prepaid customers in some operational areas of the country.

Some ECG customers were unable to top-up electric power credit on prepaid metres for the past few days.

Meanwhile, the Electricity Company of Ghana (ECG) says it has, for the most part, resolved its prepaid credit and metering challenges.

On the issue of compensation, Mr. Mahama indicated that not all cases would be redressed explaining that, “compensation will be on a case by case basis.”