The Ministry of Foreign Affairs and Regional Integration has announced hotlines for the public to report unsatisfactory services at various Passport Application Centers (PACs) across the country.
According to the Ministry, they have observed with grave concern complaints by some passport applicants about extortion and mistreatment meted out to them at some Passport Application Centers (PACs).
“In an effort to deal with the situation, the Ministry is urging applicants who suffer any mistreatment or extortion to report such incidents,” the Ministry added in a press release.
The Minister Foreign Affairs, Shirley Ayorkor Botchwey has earlier visited the premises of the passport office lamenting on the attitude of staff who connive with middlemen also known as “goro boys” in engaging in corruption related activities.
The Minister subsequently sacked five of the staff over their alleged involvement in activities that tarnished the image of the Foreign Affairs Ministry.
Attached is the full statement from the Ministry of Foreign Affairs
Source: Ghana/Starrfm.com.gh/103.5FM
