The National Communications Authority (NCA) has issued a formal notice to MultiChoice Ghana Limited, indicating its intention to suspend the company’s authorisation to operate its DSTv satellite service due to concerns over its pricing strategy.
This comes after the Minister for Communication, Digital Technology, and Innovation, Samuel Nartey George, warned the company of potential suspension over high subscription fees.
There’s been growing public dissatisfaction over what some customers have described as frequent and steep subscription fee hikes.
The notice, released on Thursday, August 7, 2025, targets MultiChoice’s Subscription Management Service for its Direct-to-Home (DTH) satellite television bouquet.
According to the NCA, the decision stems from a pricing model it describes as “inimical to the public interest.”
Citing Section 13 of the Electronic Communications Act, 2008 (Act 775), the regulator says it is acting within its mandate to safeguard consumers from potentially unfair practices.
In line with regulatory procedures, MultiChoice Ghana has been granted 30 days to respond. During this window, the company may submit objections, propose remedial measures, and present a written defense to the proposed suspension.
“This regulatory action is subsequent upon the company’s pricing model which is deemed inimical to the public interest,” the NCA stated.
“By this notice, Multichoice Ghana has thirty (30) days within which the company may present its views, or provide remedial action, and submit a written statement of its objections to the suspension of the authorisation,” it added.
MultiChoice Ghana has not yet issued a public response.
The regulator says further communication will be shared after the company’s 30-day response period elapses.
Find below a copy of the statement
Source: Starrfm.com.gh
