Nilee Consult to host 5th Business Growth Accelerator Workshop in Accra
Nilee Consult, a business transformation and customer experience management consulting firm, is…
Hollard Ghana wins Customer Care Award for third consecutive year at Ghana Insurance Awards
Hollard Ghana with subsidiaries Hollard Insurance and Hollard Life has been recognised for its commitment…
CIMG urges banks to improve customer experience or risk losing loyalty
The Chartered Institute of Marketing Ghana (CIMG) has called on banks and…
Customer Experience – Getting the Basic Right
Customers’ expectation on speed, consistency and ubiquity of service delivery is changing…
OmniBSIC Bank relocates Kumasi’s Anloga branch for enhanced customer experience
OmniBSIC Bank, the fastest-growing Bank in Ghana and Bank of the Year,…
Personalisation: The new customer experience currency
Personalisation is the new magic word in service delivery. This practice is…
