The Western Regional Ambulance Service is facing significant operational challenges that threaten its ability to respond effectively to emergencies. With 21 ambulances in service—two of which are currently undergoing repairs due to mechanical faults—the service is struggling with a lack of office space, staff shortages, and limited resources.
Regional Manager Mr. F.B. Manu has raised concerns about the difficult working conditions, particularly the lack of proper office accommodations. The Takoradi Ambulance Station, along with those in Daboase and Amenfi Central, are currently operating from the Regional Headquarters because they have no designated office spaces. This situation has created congestion and inefficiencies, making it harder for personnel to perform their duties effectively.
Staffing is another major issue. The service currently has only 130 personnel across the entire region, leaving some districts with as few as four or five staff members instead of the recommended twelve. This shortage puts immense pressure on the existing workforce, making it difficult to provide adequate emergency medical care.
The Regional Dispatch Centre, which plays a crucial role in coordinating emergency responses, is also in dire need of improvement. The facility is too small and lacks essential equipment, making it challenging to manage distress calls efficiently. Additionally, administrative operations are severely constrained, as the regional office is confined to a single room, limiting its ability to function effectively.
In an appeal to Western Regional Minister Hon. Joseph Nelson, Mr. Manu emphasized the urgent need for intervention. He called for support in securing proper office accommodations, increasing the number of personnel, and improving both the dispatch centre and administrative facilities.
Hon. Nelson acknowledged the challenges faced by the ambulance service and assured them of his commitment to addressing the issues. He stressed the vital role the service plays in healthcare delivery and urged staff to remain dedicated to their mission of saving lives despite the difficulties.
Despite these obstacles, the Western Regional Ambulance Service continues to be a critical lifeline for the region. Over the past year, the service has responded to 1,842 distress calls, including 232 maternal-related emergencies. With the right support and resources, the service can enhance its efficiency and continue to provide essential emergency medical care to those in need.
