The Ghana Education Service (GES) has acknowledged existing communication gaps and administrative concerns within the institution, following growing protests from teachers and other stakeholders.
Speaking on Morning Starr with Naa Dedei Tettey on Monday, June 30, 2025, the Public Relations Officer of GES, Daniel Fenyi, admitted that prior to his appointment, the Service struggled with poor communication and failed to effectively engage the public on key issues.
“I think it’s lacked responsiveness and so I believe there were a lot of issues that the Ghana Education Service needed to promptly communicate about it and then update people about it. But I felt that they were laid back in terms of prompt communication,” Mr. Fenyi stated.
He further noted that beyond the lack of timely information, the Service had not made enough effort to involve stakeholders in its policies, projects, and programmes.
“I also felt the GES wasn’t carrying people along. So apart from not responding to concerns of people, I felt they were not carrying people along, for which reason people always had some concerns, they didn’t know what is happening, they wanted to find out what is going on and all that. And so I felt they needed to carry people along with their project, their policies, their programmes, always updates and people like that,” he added.
Mr. Fenyi assured that under his leadership, the GES would adopt a new, proactive approach aimed at improving communication and stakeholder engagement to foster trust and effective administration.
His comments come in the wake of persistent protests from teachers, particularly regarding unpaid salaries and administrative bottlenecks.
The most recent protest occurred on Monday, June 23, when newly-posted teachers gathered at the GES headquarters in Accra to demand the payment of months of outstanding salaries and the issuance of Staff Identification Numbers (Staff IDs), which are essential for salary processing.
The teachers expressed frustration over what they described as unnecessary delays and poor handling of their placement process, calling on the GES to address their concerns with urgency.
Source: Ghana/Starrfm.com.gh/Hamdia Mohammed
