The Electricity Company of Ghana (ECG) has announced a new exercise called Operation Keep The Lights On, which will start on Wednesday, January 15, and end on Friday, January 31, 2025.
This program will take place in all ECG operational areas and aims to recover money owed by customers and check prepaid meters for issues.
In a statement released on January 13, 2025, the company noted that, ‘this massive revenue mobilization exercise will focus on all categories of customers in arrears as well as the inspection of all prepaid meters to check their integrity.’
The company is urging customers to settle their unpaid bills quickly to avoid disconnection during the exercise. It also warned that reconnecting oneself after disconnection is a crime. “Customers are being reminded that it is a criminal offense to undertake self-reconnection after disconnection,” the statement added.
In the course of this operation period, ECG offices in different regions and districts will have fewer staff available, as many employees, including top management, will be actively involved in the program. ‘In this regard, the regional and district offices will operate with a lean staff pool who will provide essential services to customers during this exercise to enable total participation by top management and staff’. The statement captured.
ECG also pointed out that their actions are supported by the law. “The Public Utilities Regulatory Commission’s LI (2413) gives us full access to all our installations,” the statement said.
The public is hereby urged by the company to cooperate with its staff during the exercise to make it successful. “Help ECG to serve you better,” it pleaded.
This step by the ECG is their contribution towards ensuring that the lights remain on, despite the looming power crisis facing the country.
