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General

AirtelTigo Money compensates customers after service restoration

Benjamin Yamoah By Benjamin Yamoah Published August 8, 2022
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Leading mobile telephone network  AirtelTigo is compensating it’s customers for technical challenges it experienced on its AirtelTigo money platform. AirtelTigo  wishes to notify its customers that all the technical issues that made AirtelTigo Money platform dysfunctional on 23rd July 2022were fixed on 27th July 2022 and ATMoney serviceshave been running smoothly since then. We assure our customers of the requisite measures that have been put inplace to prevent any future occurrence.

In an official statement, the Director for Mobile Financial Services at AirtelTigo, Rev. Thompson Sakyi said, “The patience our customers demonstrated during that period is greatly appreciated and I urge them to continue using our service. As a token of appreciation and honouring our promise, ATMoney offers SEVEN (7) DAYS of FREE money transfers to all networks effective Monday, 8th August 2022, from 12am to Sunday, 14th August 2022, 11:59pm (only e-levy would apply).”

AirtelTigo uses this opportunity to apologise once again forthe inconvenience caused to our cherished customers.AirtelTigo remains committed to making life simple.

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