Lightwave eHealth Solutions (LHIMS) has strongly condemned the continues Fault finding of the Company. They however accused the Ministry of Health (MOH) of engaging a competitor as a monitoring team to evaluate the company’s work in public hospitals. While serving as Ranking Officer for the Parliamentary Select Committee on Health, the Minister never raised any complaints regarding LHIMS’s work or deliverables. The Ranking Member (now the Health Minister) approved the eHealth budget with enthusiasm.
In 2024, after the Health Committee in Parliament approved the NHIA budget for eHealth, a significant amount of GH₵10.45 million was deducted from this budget for monitoring, without the vendor, Lightwave, being consulted. This sum was paid directly by the NHIA to Company X, which has two subsidiaries and is closely affiliated with the Health Minister and his partner.
To date, the monitoring report from 2024 has not been released, and despite official requests from Lightwave’s attorney under the RTI Act, it remains unobtainable. The public, along with Lightwave, deserves transparency regarding the allocation of taxpayers’ money.
Lightwave can confirm that in July 2025, the Health Minister engaged Company X once again to conduct an audit of Lightwave, distributing letters to health facilities. Interestingly, no such letters were sent out when Company X was paid GH₵10.45 million for monitoring, for which no report was shared with the then Honorable Minister, Honorable Okoe-Boye, or anyone else. If the results were adverse in 2024, why did the Minister not voice concerns at that time after spending such a significant amount of taxpayer money? Moreover, the public has a right to know whether Company X is certified for auditing purposes. The Minister has also refused to provide Lightwave with a copy of the recent audit, despite multiple requests from Lightwave’s management and legal representatives.
The company emphatically asserts that its Project Coordinator can confirm that the Ministry tasked a competitor for the second time within a year to visit public hospitals with a fault-finding questionnaire.
The Ministry has accused Lightwave of failing to meet the terms of a $100 million contract to connect 950 health facilities nationwide through LHIMS. However, MOH civil servants explained to the Minister in prior discussions that the remaining 500 facilities represented only 17% of the overall task. This issue was reiterated during the only meeting the Minister held with Lightwave in the MOH conference room, attended by the Minister’s personal attorney, the MOH’s attorney, MOH and GHS personnel, and unexpectedly, two Directors from National Security. Lightwave was not informed of the attorneys’ presence, which would have prompted them to bring their own legal representation. The recordings of this meeting will be shared at a later time, as this matter is likely to proceed to the International Court of Arbitration.
The Project Manager stated, “As we speak, we have not shut down any of our systems. Some public health facilities are fully operational, utilizing our platform.”
Lightwave has indicated that the Ministry has refused to engage with the company, despite its willingness to continue the project. The last meeting with the Ministry occurred in September of this year, and since then, Lightwave has yet to receive a meaningful response. “They only sent a proposal and a brief reply; nothing more,” Eric Adjei noted. Lightwave’s attorney has requested arbitration in accordance with the contract terms for dispute resolution, and after nearly two weeks, the Ministry’s sole response was that they had forwarded the request to the AG’s office, despite both the AG’s office and the Office of the President being copied on the original request and subsequent reminder.
